Return Policy

Returns & Exchanges

We want you to love what you get from FosterClub. Every purchase supports youth in and transitioning out of foster care, so we keep our prices low and our policy simple.

Damaged or faulty? We’ll make it right

If your item arrives damaged or has a defect, email us at store@fosterclub.com within 14 days of delivery. Include your order number and a photo of the problem. We’ll send you a replacement of the same item at no cost to you. If that item is sold out, we’ll help you choose another item of equal value or give you a refund.

All other sales are final

We’re a nonprofit, so we can’t accept returns or exchanges for other reasons, like a change of mind. Please check sizing and product details before you order.

Questions? Reach out at store@fosterclub.com. We’re happy to help.